Sagacia

Privacy policy

NEOGAME DIGITAL SL

Last updated: 9 September 2026 · Versión en español

NEOGAME DIGITAL SL («we») develops the Sagacia app. This policy explains what data we process and for what purpose. It is written to comply with the requirements of Google Play and of Apple's App Store.

Data we collect

  • E-mail address: used solely to create your account and sign you in.
  • Player name and avatar: the name you choose and an emoji. If you do not provide one when you sign up, the part of your e-mail address before the «@» is used as your initial name, and you can change it at any time from «My player».
  • Game progress: stars, records, streaks, achievements, training sessions and settings. They are used to save your progress and synchronise it across your devices.
  • Group data, only if you join one: which group you belong to, your season score and your challenge results.

We do not collect location, contacts, photos or advertising identifiers. The app contains no ads and no third-party trackers, and it does not use push notifications, so we do not handle notification identifiers from your device either.

How the data is used

  • To authenticate your account.
  • To save and synchronise your progress.
  • To work out your group's leaderboard and challenge results, if you take part in one.

We do not sell or share your data with third parties for commercial purposes.

What the other people in your group can see

Groups are optional: as long as you neither create one nor join one, all your progress is private to your account and nobody else sees it.

If you belong to a group, the other members of that group can see:

  • Your player name and your avatar.
  • Your season score and its breakdown: stars earned, days played, streaks and podium finishes.
  • Your results in the group's challenges.

Your e-mail address is never shared with the group. This information is not public either, and it does not leave the group: our backend provider applies access rules that restrict reading to the people who belong to the same group.

You join a group by invitation, using a single-use code. You can leave whenever you want: you then stop appearing in the leaderboard and keep all your progress.

Where it is stored

Your e-mail address and your progress are stored securely with our backend provider (Supabase), encrypted in transit. A local copy is kept on the device so that you can play offline, along with a marker of the last time you looked at your group, which is used to point out what is new and never leaves the phone.

In-app purchases

Sagacia offers an optional Premium subscription. Payment is processed by the relevant store (Google Play or the App Store); we neither receive nor store your card details. We only know the status of your subscription in order to enable the Premium features.

Children

Sagacia is designed for all audiences and each account belongs to a single person. Two things need to be told apart:

  • Using the app: meeting the age shown on the store listing is enough.
  • Holding an account: you must be at least 14 years old if you live in Spain, or have reached the minimum age set by your country for consenting to the processing of your personal data on your own (between 13 and 16 in the European Union).

Below that age, the account must be created and managed by the person holding parental responsibility or guardianship, who also decides whether the minor takes part in a group and under what name they appear to the other members.

Your rights

You can:

  • Change your player name and your avatar from «My player», within the app.
  • Reset your progress from Settings.
  • Leave your group whenever you want, without losing your progress.
  • Delete your account and all its data from the app itself, in Settings → «Heads-up» → «Delete my account». Deletion is immediate.
  • If you cannot use the app —because you uninstalled it, you are on a version earlier than 2.2.0, or you cannot sign in—, ask us to delete it by e-mail.

Deleting the account removes all associated data, including your group membership and your challenge results. If you owned a group, it is not disbanded: it passes to whoever has been in it the longest, so that the progress of the others is not deleted. The detailed procedure, for both routes, is on the account and data deletion page.

Changes to this policy

We will publish any change on this same page, updating the date shown above.

Contact

NEOGAME DIGITAL SL — for any privacy enquiry or to request the deletion of your data, write to apps@neogamedigital.com.